Effective Date: June 18, 2025
Who We Are
Khalten Scents is a premium Nigerian fragrance company dedicated to curating high-quality oil-based and alcohol-based perfumes. We take pride in offering authentic, undiluted scents that reflect elegance, tradition, and modern luxury.
What Information We Collect
We collect two types of information from our customers:
a. Personal Information:
– Full name
– Phone number
– Email address
– Billing and shipping addresses
– Payment details (processed securely through our payment partners)
This information is collected when you:
– Make a purchase
– Subscribe to our newsletter
– Create an account
– Contact us or engage via social media
b. Technical & Usage Data:
– Device type and browser
– IP address
– Geographic location (approximate)
– Site behavior, page views, and referral links
We use cookies and analytics tools to gather this data for internal use.
How We Use Your Information
Your information helps us to:
– Process and deliver your orders
– Provide customer support
– Personalize your shopping experience
– Send marketing communications (if you opt in)
– Detect fraudulent activity
– Fulfill legal and regulatory obligations
Legal Basis for Processing
We rely on the following legal bases for processing your personal data:
– Your consent
– Fulfillment of contractual obligations
– Compliance with legal requirements
– Our legitimate interests in improving our services
Sharing Your Information
We do not sell or rent your personal information. Your data may be shared with:
– Logistics providers for order delivery
– Payment gateways to process transactions
– Email platforms for newsletter delivery
– Regulatory authorities, if legally required
– Successors in the event of a business transfer
We ensure that all third-party partners comply with applicable Nigerian data protection laws.
Cookies and Tracking Technologies
Our website uses cookies to:
– Save your preferences
– Keep items in your shopping cart
– Analyze website usage for improvement
You may control cookies through your browser settings. Disabling them might affect site functionality.
Data Security
We take appropriate security measures to protect your data, including:
– SSL encryption
– Secure payment processes
– Controlled access to sensitive data
– Regular internal audits
While we strive for absolute security, no online platform is completely risk-free.
Your Rights Under Nigerian Law
You have the right to:
– Access the personal data we hold about you
– Correct inaccurate information
– Request deletion of your data (where applicable)
– Withdraw your consent at any time
– File a complaint with the Nigeria Data Protection Commission (NDPC)
Children’s Privacy
Our services are not directed to children under the age of 13. We do not knowingly collect personal data from minors. If you believe your child has submitted data to us, please contact us for prompt deletion.
Third-Party Links
We may provide links to external websites for your convenience. We are not responsible for the privacy practices of these third-party sites. We recommend reviewing their policies before sharing any personal information.
Changes to This Privacy Policy
We may update this policy occasionally to reflect changes in our practices or legal obligations. Any updates will be published on this page with an updated effective date.
Contact Us
For questions or concerns regarding your data or this privacy policy, please contact us:
Khalten Scents
Phone: +234 813 304 2499, +234 810 268 4586, +234915 193 3279, +234 913 748 0246
Email: support@khaltenscents.com
Website: www.khaltenscents.com
Offices:
– Kano: Plot 1920 Ibrahim Taiwo Road, Kano
– Port Harcourt: 22A Jeff Myles Place, Peter Odili Road, Port Harcourt
– Lagos: Shop 348 Block D2, HFP East Line, Abraham Adesanya, Ajah, Lagos